City Treasurer’s Office | KABANKALAN CITY

Services Offered:

Receiving Incoming/Outgoing Communication and Correspondence

RECEIVING INCOMING/OUTGOING COMMUNICATION AND CORRESPONDENCE

Incoming/Outgoing Communication & Correspondence is the comprehensive and detailed collection of all communications for information and compliance sent from the organization and received from the different parties.

Office or Division:	CTO Administrative Division
Classification:	Simple
Type of Transaction:	G2G / G2C
Who may avail:	Different Government and Private Office/Public
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
1. Communication & Correspondence attachment, if any		Requesting Party
CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Present the letter at the Administrative Section, receiving area with other attached documents	1.1 Record, assign control number & refer to AO for classification	None	5 minutes	Jave Restar Eden Gatoc
	1.2 Refer to concern CTO division/ section for evaluation & immediate action	None	10 minutes	Girlie Roco
	1.3 Prepare reply on the action taken by the concerned section	None	6 hours	Girlie Roco

	1.4 Record/release of communication and correspondence	None	5 minutes	Jave Restar Eden Gatoc
	1.5 Deliver/mail to the concerned Taxpayer/Office Division/Department	None	1 hour	Jave Restar Eden Gatoc
Total:		None	7hrs & 20mins.

Issuance of Certified True Copies of Accountable Forms Issued By Bonded Officers

ISSUANCE OF CERTIFIED TRUE COPIES OF ACCOUNTABLE FORMS ISSUED BY BONDED OFFICERS

This service is for every individual requesting certification that the records are still existing and attest to the verity that the documents presented by the subject are authentic.

Office or Division:	CTO Administrative Division—Accountable Forms
Classification:	Simple
Type of Transaction:	G2G / G2C
Who may avail:	Different Government and Private Office/Public
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
1. Letter Request		Taxpaying Public

CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Present letter	1. Record letter	None	5 minutes	Gregorio
request	request and			Magtulis
	forward to
	Accountable Forms
	Section for
	issuance of order
	of payment
2. Proceed to taxpayers’ lounge for payment	2. Accept payment based on the order of payment and issue Official Receipt (OR)	P10 / per Copy	2 minutes	Domingo Bathan, Jr.
3. Return to Accountable Form Section then present OR	3. Verify the requested Accountable Forms if available, request taxpayer to wait. If unavailable, issue claim slip stating time and date of release	None	10 mins and/or depending on the availability of the requested Accountable Forms	Gregorio Magtulis
4. Claim Certified True Copy of Accountable Form	4. Release requested Certified True Copy of Accountable Form	None	2 minutes	Gregorio Magtulis
Total:		P 10/ copy	19 minutes

Assessment and Billing of Real Property

ASSESSMENT AND BILLING OF REAL PROPERTY TAX

Performing proper computation and billing of Real Property

Taxes prior to its actual payment.

Office or Division:	CTO Land Tax Section
Classification:	Simple
Type of Transaction:	G2C
Who may avail:	City Real Property Owners/Developers
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
1. Latest Official Receipt		RPT Taxpayer / CTO – Land Tax Section
2. Tax Declaration		City Assessor’s Office
3. Title		Register of Deed
CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Present latest official receipt, tax declaration or title	1.1 Verify the RPT payment	None	2 mins	Richard Argamaso Karen Valencia Joven Arsenio
				Eliseo Loriezo, Jr Mary Glyn Tejam
	1.2. Assess	None	5 mins.	Richard Argamaso Karen Valencia Joven Arsenio Eliseo Loriezo, Jr Mary Glyn Tejam
	and bill the
	Real
	property tax
	due

2. Receive printed	2.1 Release printed RPT bill.	None	2 mins	Richard Argamaso
RPT bill				Karen Valencia
				Joven Arsenio
				Eliseo Loriezo, Jr
				Mary Glyn Tejam
Total:		None	9 minutes

Collection of Real Property

COLLECTION OF REAL PROPERTY TAX

Real Property tax payments are collected and validated through issuance of Computerized Official Receipts

Office or Division:	CTO Land Tax Section
Classification:	Simple
Type of Transaction:	G2G / G2C
Who may avail:	City Real Property Owners/Developers
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
1. Computerized Real Property Tax Bill		CTO – Land Tax Section

CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Proceed to Taxpayer’s Payment Lounge and present real property tax bill	1. Accept the Real Property Tax Bill and payment	As stated in the Real Property Tax Bill	2 mins.	Edison Gargantiel Zelci Bravo
	1.2 Verify the existence of assessment and encode the amount tendered	None	10 mins.	Edison Gargantiel Zelci Bravo
2 Receive the computerized Real Property tax official receipts	2.1 Validate payment and issue computerized Real Property Tax official receipts	None	2 mins.	Edison Gargantiel Zelci Bravo
Total:		As stat- ed in the Real Property Tax Bill	14 minutes

Issuance of community tax certificate

ISSUANCE OF COMMUNITY TAX CERTIFICATE

Community Tax Certificate shall be issued to every person or corporation upon payment of the Community tax.

Office or Division:	CTO– Cash Section
Classification:	Simple
Type of Transaction:	G2C – Government to Client
Who may avail:	Kabankalan City residents, business owners & taxpayers
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
1. Community Tax Declaration Form (CTDF) City Treasurer’s Office		City Treasurer’s Office
2. Government Issued valid ID		Client
CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
New Business:
1. Taxpayer accomplish community tax declaration form	1.1 Accept the accomplished CTDF and required documents	None	2 minutes	Josie Obeja Rowel Heradura

2. Wait for the compu- tation of Community Tax	1.2 Encode the pertinent information declared on CTDF thru a system which automatically compute tax due based on the declared gross sales on the CTDF	>Individual Basic & Additional Tax : Php 5.00 & Php1.00 for every Php1,000.00 of income but not to exceed P5,000.00 >Corporation Basic & Additional Tax: Php 500.00 & Php2.00 for every Php5,000.00 of income but not to exceed P10,000.00	5 minutes	Josie Obeja Rowel Heradura
3. Pay the required amount and affix signature in the community tax certificate	3. Accept the payment and release the computerized CTC	Total tax payable including penalties for late payment if there is any	5 minutes	Josie Obeja Rowel Heradura

Assessment of Business Tax

ASSESSMENT OF BUSINESS TAX

Performing proper computation and billing of business tax prior to actual payment.

Office or Division:	CTO – Business Permit & Licensing Section
Classification:	Simple
Type of Transaction:	G2C – Government to Client
Who may avail:	Kabankalan City taxpayers engaging in Business and professional services
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
1. Sales Declaration and Evaluation Form		BPLO Office
2. Current year’s Community Tax Certificate issued in Kabankalan City or other LGUs (if available)		City Treasurer’s Office or other LGUs
Certificate of Registration and By- laws—1 photocopyFor Cooperative—CDAFor Association—DOLEFor Corporation—SECFor Single Proprietorship—DTI		Client
4. Preceding year’s business tax bill and Official Receipts		City Treasurer’s Office
5. Barangay Business Clearance		Barangay

CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1st Quarter:
1. Present the Approved Sales Declaration and Evaluation Form and other required documents	1.1 Accept the approved sales declaration and evaluation form	None	2 minutes	Nelly Ilao BPLO Personnel
	1.2 Encode thru the system all pertinent information from the business permit and compute City Tax and regulatory fees	None	10 minutes	Nelly Ilao BPLO Personnel
2. Receive computerized Business tax Bill for approval of authorized signatories	2.1 Issue computerized Business Tax Bill	None	3 minutes	Nelly Ilao BPLO Personnel

CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
2nd—4th Quarter:
1. Present the previous Business tax bill and official receipts	1.1 Accept the previous business tax bill and check the Mayor’s Permit number thru system	None	10 minutes	Nelly Ilao BPLO Personnel
2. Receive the computerized business tax bill	2.1 Print and issue computerized business tax bill	None	10 minutes	Nelly Ilao BPLO Personnel
Total:
For 1st Quarter		None	15 minutes
For 2nd-4th Quarter		None	20 minutes

Collection of Business Tax

COLLECTION OF BUSINESS TAX

Business tax payments are collected and validated through issuance of computerized official receipts.

Office or Division:	CTO – Licensing & Fees Section
Classification:	Simple
Type of Transaction:	G2C – Government to Client
Who may avail:	Kabankalan City business owners/operators
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
1. Computerized Business Tax Bill (duly approved/signed by City Treasurer or his deputized signatory)		BPLO
2. Cash/Manager’s or Cashier’s Check		Taxpayer
CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Present the approved Computerized Business Tax Bill and pay the required amount	1.1 Accept the approved computerized Business Tax Bill & payment	As stated in the Business Tax Bill	10 minutes	Domingo Bathan
	1.2 Verify the existence of assessment & encode the amount tendered *for check payment, encode the bank’s name, date, amount & check no.	As stated in the Business Tax Bill	10 minutes	Domingo Bathan

2. Receive the	2.1 Validate	None	5 minutes	Domingo
computerized	payment and			Bathan
Business tax	issue
official receipts.	computerized
	Business Tax
	official receipts
Total:		As stated in the Business Tax Bill	25 mins

Payment of Miscellaneous Tax and Fees

PAYMENT OF MISCELLANEOUS TAXES & FEES

Collection of regulatory fees and various user/ service charges as required by law and imposed by the city.

Office or Division:	CTO – Licensing & Fees Section
Classification:	Simple
Type of Transaction:	G2C – Government to Client
Who may avail:	Kabankalan City taxpayers engaging in business
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
1. Original order of payment generated from requesting offices (no alteration)		Various offices of the City Government of Kabankalan

CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Present the Original order of payment generated from requesting offices (no alteration) and pay the required amount	1. Verify order of payment and accept payment	Based on the order of payment	5 minutes	Domingo Bathan
2. Wait for the official receipt.	2. Print and issue Official Receipts	None	5 minutes	Domingo Bathan
Total:		Based on the order of payment	10 minutes

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